CBSE Assures Refunds For Incorrect Fee Deductions During Class 12 Scanned Copy Answer Book Application Process
· Free Press Journal
CBSE Class 12 Post-Result Process 2026: The Central Board of Secondary Education (CBSE) has issued an important notice for Class 12 students and parents regarding technical issues that affected the application process for obtaining scanned copies of evaluated answer books.
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In the notice dated May 24, 2026, the board acknowledged that technical glitches on May 21 and 22 led to incorrect fee deductions for some students while applying for scanned copies of their answer sheets.
Class XII Post-Result Process - Update for Students and Parents pic.twitter.com/6kRCzgGneq
— CBSE HQ (@cbseindia29) May 24, 2026
According to CBSE, some candidates were charged more than the prescribed amount, while others were charged less due to the technical issues experienced during the online application process.
Excess Amounts To Be Refunded
The board has stated that all students who were charged more than the prescribed fee will receive refunds automatically.
CBSE stated that any excess amounts deducted will be credited back using the same payment method used during the transaction.
Students Charged Less Will Be Informed
In cases where candidates were charged less than the required amount, the board stated that separate communication will be sent to the affected students regarding payment of the remaining balance, if necessary.
No Need To Submit Fresh Requests
The board further stated that scanned copies of evaluated answer books will be provided in all such cases, regardless of whether excess or lower amounts were deducted during the transaction process.
"Scanned copies of the evaluated answer books shall be provided in all such cases, without candidates being required to submit fresh requests," the notice said.